Refund policy

 

Return Policy

Hopefully you love everything you have purchased, However, we understand that sometimes you may need to return a purchase. Online purchases are eligible for STORE CREDIT ONLY if returned within 7 business days of receiving your order. After this timeframe, your item would not be eligible for return.

ANY SALE OR DISCOUNTED ITEMS, JEWELRY, AND SHOES ARE A FINAL SALE *Which means no returns*

Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, dog hair, cigarette smell or stains of any kind will be accepted. We do not offer exchanges.

Return Instructions

The customer is responsible for return shipping costs and keeping up with tracking information. Options are USPS, UPS, and FedEx. 

A request for a return must be made within 3 days from order delivery by emailing shoplamariboutique@gmail.com . Please include a copy of the packing slip and receipt with the item returned. Please wrap and protect your item neatly for shipping. Once we receive your return, please allow 5-7 business days for us to process your return. Once processed, your store credit will be emailed to you. 

Damaged Items

Damaged items must be reported within 2 days of the receipt of your order. Please email us at shoplamariboutique@gmail.com and forward photos of any damage. 

Color variation of merchandise due to computer monitor resolutions, lighting and photography lenses are not qualified as damaged.  Some leathers, cowhides and fabrics/patterns may vary. Please keep this in mind when placing an order, as we are not responsible for color/pattern variation.